DASH
No Logs Configured for target Server
The server don't have EDCLogger Configuration to view the logs for Windows Authentication issue Caused: No EDCLogger configured on the registry editor Resolution: To configure the EDCLogger on the target server Path: ...
Can't connect to VPN
The client can't connect to VPN. Caused: The Security Gateway is Offline Resolution: To check the Security Gateway if it is online. Check the gateway instance details in DASH Portal Click on the Dashboard -> Click Gateway -> Click the Gateway ...
Delay OTP response
The client is using OTP as second factor authenticator. They've encountered delay in response on the OTP. Caused: Basically it is Network Provider Issue (Globe) Resolution: To activate the Soft Token OTP for the user.