Incident and Support Document

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• Cannot Sign PDF

  Created By: Leonard Rabino Date Happened: November 11, 2021 Component: Document Signing Platform: MAC, Windows Root Cause: N/A Actions Taken: Netrust team perform the following steps: Check Firewall if Netrust url for Document Signing is blocked by ...

• Error Message (No Default SSL site has been created | Windows Server IIS)

  Created By: Jason Maido Date Happened: November 11, 2021 Components: N/A Platform: Windows Server IIS Root Cause: "No default SSL site has been created. To support browsers without SNI capabilities, it is recommended to create a default SSL site." ...