Login Error in the CxSAST Portal

Login Error in the CxSAST Portal

Created by: Elia


Date Happened: September 25, 2020


Component: CxSAST


Platform: Windows


Root Cause:
  1. No Error Message - Using Chrome to login, you will encounter no error but it will not continue to login to the portal. The Login portal will just refresh


Findings:
  1. This error will not allow you to login to the CxSAST Portal v 9.0. This is caused by the latest Google Chrome Update.


Resolution:
  1. Update CxSAST v9.0 to HF 3

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