Common Name is Wrong or Change of Common Name
Created by: Leonard Rabino
Date Happened: N/A
Component: SSL Installation
Platform: N/A
Findings:
- The CN is wrong/ Change of CN
Resolution:
- Check the certificate generation account. If it is more than 30 days, you cannot change the CN. If it is still created within 30-day period, you can reissue the certificate.
- For the pooling certificate that is generated after 30-days, you can renew the certificate
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Incident and Support Document
SLA