Forgot Password on the ECMS portal

Forgot Password on the ECMS portal

Created By: Jason Maido

Date Happened: December 9, 2021

Components: Username, Password

Platform: ECMS Portal

Root Cause: Invalid username or password specified.

Findings:
​ Forgot the password, so password is incorrect
Resolution:
  1. Access the portal (https://cloud.entrust.net) and you may use your email address as your username then select "Forgot your password?".

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