Error Code (1200) Error Reading Key Information

Error Code (1200) Error Reading Key Information

Created By: John Solis

Date Happened: N/A

Component: N/A

Platform: Linux

Root CauseError Code (1200) Error reading key information

Findings
This message occurs when there is an error reading the key from the master key file at servlet initialization or when logging in to the command shell

Possible Cause #1
The master key file masterkeys.enc is corrupt or has been tampered with.

Possible Cause #2
The master key protection file masterkeys.obf is corrupt or has been tampered with.

Possible Cause #3
The Java Runtime Environment has not been configured to allow strong cryptography.
Resolution:
Possible Solution #1 Restore the master key file masterkeys.enc from backup.
Possible Solution #2 Delete and re-create the master key protection file by running the command "init -replica". After creating the file, re-enter the master user passwords.
Possible Solution #3 
Make sure that you are using Java Runtime Environment (JRE) 1.4.2 or higher and that you have installed the unlimited strength jurisdiction policy files. These files are available at http://java.sun.com/




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