IDGSSM Services are Not Running
Created by: John Solis
Date Happened: July 10, 2020
Component: IDG SSM
Platform: Linux
Root Cause:
- IDGSSM services are not running
Findings:
- IDGSSM services won’t start after reverting to previous configuration
Resolution:
- Change the owner of the keystore because only the user defined upon installation can access or modify IDG.
Related Articles
Cannot Initialize IDG
Created by: Janel Date Happened: June 25, 2020 Component: Database Connectivity Platform: Linux Root Cause: Cannot initialize IDG Findings: IDG installation was not successful. License activation was not prompted. Resolution: Changed jdbc driver to ...
Cannot Install SSM (Lack of Permission)
Created by: Janel Date Happened: June 25, 2020 Component: Installation Platform: Linux Root Cause: Cannot install SSM due to lack of permission Findings: Installer was saved on Linux (GUI) desktop and even if the owner was changed the installation ...
PSM Servers and Services Not Starting
Created By: Leonard Rabino Date Happened: November 11,2020 Component: COREPASS Platform: Linux Root Cause: N/A Findings: PSM servers and services won't start Resolution: Disjoin/rejoin of PSM server on Okada's domain
Required Session Token is Missing or Invalid
Created by: John Solis Date Happened: June 29, 2020 Component: IDG Server HA Platform: Linux Root Cause: THE REQUIRED SESSION TOKEN IS MISSING OR INVALID. PLEASE RETRY THE REQUESTED OPERATION Findings: IDG server cannot be accessed using the load ...
Risk Based Authentication showing "NO_ACTIVE_TOKENS"
Created by: Toni Geralo Date Happened: September 23, 2020 Component: Integration to App Platform: Windows Root Cause: Risk Based Authentication showing 'NO_ACTIVE_TOKENS - The user has no tokens that support challenge-response or a temporary ...